Rain and Snow

Procedures are simple and flexible. The staff at the company are very friendly. The car condition is also good.

Not bad. Since there was no CRV available, we were upgraded to a Forester, which drove very well! However, the staff at the store were a bit arrogant and not very attentive.

There was hardly any queue, but after inspecting the car, I found it was different from my reservation. I had booked an automatic gasoline car, but they gave me a manual diesel. I had to wait 20 minutes to switch to another automatic gasoline car. The replacement was an older Japanese model. Returning the car was slow due to limited staff, and I was worried about missing my flight, so I wasn't very satisfied. Other than that, the car condition was good, though the power was a bit weak. The fuel consumption was very satisfactory at 5.8 liters per 100 km.

We booked a Subaru Forester but were given a Hyundai Santa Fe. There's a noticeable difference between the two, but the staff insisted that the performance is similar and that this was the only available car.

You need to wait for a (free) shuttle bus to get to the rental office.