There was clearly an orange car, but they insisted it was dirty. When I went back to take a photo to prove it was clean, they called security through the intercom to stop me. I was already sitting in the car, and they said I could upgrade and switch cars. If the car was sterile, why switch after I’ve already sat in it and then give it to someone else? That's so irresponsible and sloppy.

Pretty good overall, but the shuttle bus from the airport to the rental location was hard to find. The car was fine, not new but not old either.

Professional and efficient rental service. Since the originally designated car had a small trunk, they thoughtfully upgraded us for free to a Volkswagen Beetle.

Wide selection of vehicles and excellent service

Initially, they miscalculated the price and charged me more than the actual amount. I noticed it after I received a notification while I was already driving. They said they would refund the difference when I return the car, but I also need to confirm with my bank in China.