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+1-8007618913
From Canada
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From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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From Peru
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From Switzerland
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From Thailand
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From Australia
+61-1800-507-258
From Turkey
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From Italy
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From Portugal
+351-304500663
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From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4912176356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4912176356
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Search for Europcar Car Rentals in Melbourne
Reviewed: Fri, Jan 5, 2018
About Europcar: 2.0 /10
After returning the car, I handed it over to the staff without any issues. Once I returned to my country, I found out that nearly 10,000 RMB had been deducted from my account. They claimed I didn't refuel the car, and that I had used one car for 11 days when I only rented it for 4 days. I contacted customer service and provided my flight ticket and refueling receipt, which led to a refund of just over 400 RMB for the fuel. When I inquired further, they said it was all insurance charges. How could insurance for a 4-day rental cover 11 days? Additionally, when they deducted the amount from my credit card, a transaction fee was already taken. Even after the refund, I'm still out on the transaction fees, and there's over 9,000 RMB unaccounted for. Is there any chance I would rent from you again?
car image
Europcar
Melbourne Airport(MEL)
Melbourne
Australia

Relevant Reviews on Europcar MELBOURNE AIRPORT

Mignon Archibald

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Oct 16, 2017
“Melbourne - Great Ocean Road - Melbourne”
About Europcar: 10.0 /10
Renting and returning the car was quite convenient, with detailed return locations. It was a good car rental experience.
About QEEQ: 10.0 /10

Howar Raleign

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Jun 3, 2016
“Great Ocean Road Is Scenic and Perfect for a Road Trip”
About Europcar: 2.0 /10
Very bad experience. When returning the car at Melbourne Airport, we were in a hurry to catch a flight and were unfamiliar with how to get into the Europcar garage. We went to the Europcar return office to ask for directions, but the staff ignored us and refused to help. They seemed to take pleasure in our distress, knowing we were about to miss our flight. They refused to give us directions to the parking spot nearby and insisted we drive to the designated location. Luckily, we found other helpful people at the airport; otherwise, we would've missed our flight. Due to the rush, my friend's mom twisted her ankle while moving luggage, which caused significant discomfort during our trip. We are extremely dissatisfied with the staff's indifferent and gloating attitude.
About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Feb 26, 2020
“Short rental, all great”
About Europcar: 10.0 /10
All good as always!
About QEEQ: 10.0 /10
Great as always

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Medium SUV | Toyota RAV4 or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Nov 7, 2019
“Average.”
About Europcar: 9.0 /10
Europcar has different car classes as advertised on easyrentcar. I booked a RAV4 but Europcar would not give me one for the price. They would only give me a Mitsubishi ASX. Had to pay 2x the advertised price for the correct size and class vehicle. Not happy at all. Get this fixed.
About QEEQ: 10.0 /10
Great booking experience, no fuss.

F.Ferro del Valle

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Compact | Kia Cerato or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 21, 2019
About Europcar: 6.7 /10
Car unusually old.
About QEEQ: 10.0 /10

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