Los Angeles - Las Vegas - Death Valley - Lake Tahoe - Napa - San Francisco - Return to Los Angeles v

Before the trip, I was really worried despite extensive research, but picking up the car was super easy! I originally reserved a Nissan Amanda, but ended up getting a Chevrolet Suburban, just like the ones in TV shows with FBI agents. It had a powerful 6.2L V8 engine! Amazing! Hertz really does live up to its reputation!

They didn't provide a Chevrolet at all, only offered Ford and Nissan. The service attitude was poor, and even after I specified I didn't want additional insurance, they still added roadside assistance. It felt like robbery.

Very nice, we met an unconventional rental manager who processed our rental right in the parking lot. It took only five minutes from arrival to getting the car, saving us from waiting in line at the store.

Very convenient and smooth

When I showed the English version of the electronic pickup voucher, the Hertz staff said that theft protection (THEFT PROTECTION) and additional driver charge (ADDITIONAL DRIVER CHARGE) were not included. They strongly suggested I add uninsured motor protection, warning me that if I were involved in an accident with an uninsured driver, I would have to cover the losses myself. So, I had to buy uninsured motor protection for $6.99 per day, totaling $20.97.