Very good

No lines, went directly to handle the paperwork. If there are language barriers, you can coordinate via the QEEQ platform. Everything went smoothly overall.

The front desk staff were quite good, and the return staff also had a good attitude. However, the pickup staff seemed to have a noticeable bias against Chinese people, which affected the overall rating. It may be because the pickup time was quite late (16:00), there were very few cars to choose from, and the car's condition was not great.

Not bad, but the staff weren't great at math. Their attitude was okay.

Great value for the price, new cars, excellent counter service, no hidden fees, and very popular. Highly recommended.