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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4269017314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4269017314
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Germany

Reviewed: Tue, Jan 23, 2018
About Hertz: 4.0 /10
Not the same as booked, without informing.

Relevant Reviews on Hertz FRANKFURT AIRPORT

Carr Marshall

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Reviewed: Thu, Sep 5, 2019
About Hertz: 2.0 /10
The confirmed car model was not provided in the store. Even after contacting the rental company, we were still downgraded. The cross-border fee was less than 30 euros, but the tax was as high as about 12 euros; the tax accounted for nearly 50%.

Andre Isabel

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Reviewed: Sat, May 18, 2019
“Germany - Luxembourg”
About Hertz: 2.0 /10
I had already bought insurance on the app, but the staff on-site made me buy it again.

Mick Flower

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Reviewed: Sun, Jun 3, 2018
About Hertz: 2.0 /10
I arrived earlier than my scheduled pick-up time. First, I was told my reserved car would be available at 8 PM. They tried to sell me insurance, which I declined. Then, they said I would need to wait four hours for my car. They suggested I rent a Nissan Qashqai for an additional 60 euros per day, which I also declined. They then told me my reserved Volvo V40 was not available and suggested we would sort it out later. After multiple refusals and hesitations to pay extra, I left, hearing mocking laughter behind me. The person handling my case was a woman possibly named Stian. At 8 PM, when I returned, she was not present at the counter, and other staff refused to assist me, saying she had blocked my rental information. Two men with very unfriendly attitudes informed me about this. The woman showed up late, saying it was my fault and I shouldn't blame her. She then gave me a Ford Fiesta, a much smaller car than the Volvo V40 I had booked, which should be comparable to at least a VW Golf or a Ford Focus. Their attitude was terrible and mocking.

Astrid Owen

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Reviewed: Sun, Aug 12, 2018
“Germany, Netherlands, Belgium”
About Hertz: 10.0 /10
Very good rental company. The car was very new.

Francis Lincoln

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Reviewed: Sat, Aug 30, 2014
About Hertz: 10.0 /10
Due to company's own reasons, they upgraded our reserved BMW 3 Series to a BENZ 350 diesel automatic for free. Impressive.
About QEEQ: 10.0 /10

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