What's Your Business?

A pre-existing stain on the front windshield was used as an excuse to charge me over 3000 yuan when returning the car. It feels like a scam to extort money.

The car rental company is a 5-minute drive from the airport, with a shuttle service that is fairly quick. We waited a short while to get the car, and when returning it during business hours, they did a quick check and then took us to the airport. We soon received a return email. Overall, aside from the car being a bit old, it was a pretty good experience.

Pretty good, I felt like it was a great experience for my first time renting a car.

After arriving at the airport, you can make a call and they'll arrange for a car to pick you up and take you to their office. It's quite convenient. The same goes for returning the car; they'll take you back to the terminal.

After getting off the plane, I couldn't reach them by phone; it was always busy. I had to walk half an hour to the pickup location. No Chinese service available. The advantage is that there were no extra sales pitches.