Picked up the car at Washington Dulles Airport. In general, it was quite convenient, but it's a bit different from other places. Here, the rental companies use their own branded vans to take customers to their specific locations. It's not a central rental point. Once you arrive, you handle the paperwork.
Good service. Initially, they gave me a Chevrolet, but I insisted on the new RAV4 I had originally selected. The elderly gentleman accommodated my request and swapped it for the RAV4.
Overall very good. However, there was some confusion when matching the car model. For those who are not familiar with the models, it is easy to end up with a lower-tier car than what was paid for.
Like: Rental car value was great Dislike: Initial car condition poor and dirty
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View more >Dislike: Initial car condition poor and dirty