Picked up the car at Washington Dulles Airport. In general, it was quite convenient, but it's a bit different from other places. Here, the rental companies use their own branded vans to take customers to their specific locations. It's not a central rental point. Once you arrive, you handle the paperwork.
The airport provides a free shuttle service. The pickup point is very close to the airport. There were many people, so the wait time was quite long. The car was in good condition.
Like: Car was okay. A new Mustang. Dislike: I was charged extra 25 USD for being 1 hour late and another 30 something dollars for Surcharge which was not told me during the rental
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Customer Service
Great Value Car
Dislike: Initial car condition poor and dirty
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View more >Dislike: I was charged extra 25 USD for being 1 hour late and another 30 something dollars for Surcharge which was not told me during the rental