No reliable navigation system, severely impacted our travel experience!

The car had scratches, which weren’t my responsibility. They kept blaming me for not buying their insurance and wouldn’t help me resolve the issue. I had to look up the insurance provided by the rental company.

Overall, it was fine. The staff had a good attitude when returning the car.

Average service. Not sure if it was because we arrived a bit early, but after completing the paperwork, the wait for the car was slightly long.

A bit of a rip-off. The attendant told me that gas was expensive outside and suggested I return the car with an empty tank, and they would refill it for cheap. However, they charged me for a full tank at their 'cheap' price, so I ended up losing a lot. Make sure to return it with a full tank! Also, their recommendation was not good at all. Who would return a car with an empty tank without worrying about running out of gas on the way to the airport? It wasn't actually cheaper at all, don't listen to them. Additionally, they charged me $15 for airport parking, which was really frustrating.

Extremely poor experience. The staff on duty repeatedly recommended other vehicles. Later, when we realized how much more expensive they were and refused, he made excuses that our car was no longer available and made us wait while ignoring us. After a long wait, we lost our patience. One car had an additional charge of 1040 CAD and the other 840 CAD. I was about to file a complaint with your rental company! This company will not be used in our circle again. Extremely angry!