The front desk staff at Alamo in Toronto were very professional. They went through their terms one by one and tried to upsell various products. Since I had already bought comprehensive insurance on QEEQ, I said 'no' to everything, and they didn't give me a hard time. At pickup, they initially gave me a small Ford SUV, but I refused it since it wasn't what I had booked. After insisting, they switched it to a Nissan Rogue, which I preferred. Thus began my journey across North America.
The service was excellent. The entire process took only ten minutes, and I got the car. The car was in great condition, having only run for a little over ten thousand kilometers.
Perhaps due to the comprehensive insurance, pick-up and drop-off were quick. The staff were very friendly.
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