Arrived at night, didn't wait long, pretty good.

Quite satisfied

The Los Angeles LAX location has VIP and regular areas. This was my first time renting from Hertz, and I was in the regular area. I was assisted by an older Caucasian man, which is unusual as most companies have South Asian individuals in customer service roles. The man was chatty and checked my insurance situation, then told me I didn't need to buy any additional insurance. I asked if I needed to wash the car before returning it, and he said 'just leave it dirty.' The car got quite dirty inside and out, and despite washing it twice, I couldn't get it completely clean. They didn't charge me for it afterwards. I was in a hurry to catch my flight when returning the car and miscalculated the fuel amount—it was just at the Full line. I felt a bit embarrassed, but they didn't charge me extra for that either. I would consider using Hertz again in the future.

Navette vers l'agence. Beaucoup de monde aux heures de pointes. Les vendeurs essaieront de vous vendre les options. Refusez les si vous avez déjà ce qu'il faut.

Bons prix

I dropped the car off 35 minutes late and was charged 44 dollars for an extra day... how bitter this feeling is indeed... i had dropped the car off to rent another smaller one for one month.. after this charge with never ever use Hertz again and plan to be vocal about it

normal smooth booking