Round Trip from San Francisco to Los Angeles

Highly efficient

It was okay

After receiving the documents, they didn't assist immediately. The staff left the counter and returned only after about half an hour. They didn't provide a large car as per the rental agreement, instead gave a midsize SUV. After negotiating and finding another window, they finally agreed to change it. The entire pickup process took about four hours!

Spent a long time finding the car; the handwriting was really difficult to read. Will make sure to ask clearly next time.

Convenient and fast, good quality cars that are relatively new, and the car use instructions were explained patiently. However, it is still advised to adapt to the car a bit before hitting the road.