From Toronto - Niagara Falls Canada - Niagara Falls USA - Niagara Falls Canada - Toronto

Overall satisfied, except the staff refused to help (or teach) how to install a baby seat, which was a bit frustrating. They said it’s explicitly not included, but spending over half an hour trying to figure it out ourselves in the parking lot was quite uncomfortable.

Satisfied

There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card. The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes. Overall, I have a good impression of the ALAMO branch in Toronto.

Everything went smooth. I was given a free upgrade upon pick up which was a pleasant surprise. Counter staff were very helpful and the lady at drop off location was very courteous as well. Overall great experience. I would request Alamo staff at Pearson airport location to pick up the phone. Tried connecting several times but no body picked and I had to connect to help desk for some queries. However apart from this, service was excellent and I would book again with Alamo.

Would definitely book through easyrentcars.com again. Gave me a good deal

Customer service was excellent!