Good value

Frequent traveller

Portugal

Reviewed: Sat, Jun 1, 2019

About SURPRICE RENT A CAR: 8.0 /10

Only comment is as the rental office is off airport need clear direction /assistance on how get car back to rental site and useful if client asks for help on arrival for onward travel. Staff were not helpful, I was told there was sat nav in the car , but found it a nightmare to use and I had no proper address for return journey to input . Something as simple as having the rental site saved as a favourite on the sat nav ? Or if client has address for onward location , shown how to use dat nav if going to use it when travelling ...It dies cause me some worry while I was away ., but good car , price and general service. It has made me think I’d rather have an on-site pickup at airport , no stress on getting lost and motorway fines.

About QEEQ: 8.0 /10

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

F.White

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Oct 23, 2019

“Rip-off”

About SURPRICE RENT A CAR: 6.0 /10

The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

M.Briand

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Fri, Aug 23, 2019

“Satisfait du site, déçu de l'agence de location de voiture”

About SURPRICE RENT A CAR: 6.0 /10

La voiture était de bonne qualité, cependant on vous laisse avec des pneus sous-gonflés (le voyant s'allume donc peu de temps après) et dans la réserve au niveau de l'essence. Nous avons eu du mal à trouver le lieu de récupération de la voiture, sachant que c'était une navette qui nous emmenait au lieu réel de récupération (6-7 min de route). Nous avons mis une heure et demie ensuite au guichet pour finaliser les démarches (problèmes de communication, caution ÉNORME de 1875 euros pour le véhicule qui nous a fait dépasser notre plafond bancaire et donc ne faisait pas fonctionner la carte !). Déçus.

About QEEQ: 8.0 /10

Le site a parfaitement fonctionné pour la réservation du véhicule, les prix sont très abordables, aucune difficulté dans mes démarches. Je recommande.

A.Alcock

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sun, May 19, 2019

“I ordered fiat500L and got Aygo. Not a similar class”

About SURPRICE RENT A CAR: 3.7 /10

No. Smaller class than ordered. Fuel not full

About QEEQ: 8.0 /10

M.Crowe

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sun, May 19, 2019

About SURPRICE RENT A CAR: 6.7 /10

Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again