Sydney-Melbourne-Great Ocean Road-Adelaide-Barossa Valley-Melbourne

There were a few people in line, but the staff was very fast.

Reasonable price, satisfactory quality

Large companies are generally more reliable choices

I was very satisfied with Hertz this time. Picking up and returning the car was very convenient. The rental price was very affordable as I purchased the full insurance package from a promotion. After some consideration at the store, I also opted for the towing insurance at 3 AUD per day. The return location in Melbourne is right in the city center, conveniently on the left side of the road, and the return process was quick. But make sure to return the car on time!

Attention everyone renting a car at the Sydney Airport store in Australia: The staff at this store may downgrade the car model you booked without permission. I booked a Toyota Kluger (similar to the Highlander), but they replaced it with a RAV4 and told me it was sufficient. Only after insisting did I get the Kluger back. The person who attended to me was a Chinese who didn't speak Chinese, probably taking advantage of the fact that our English is not great. Don't let them confuse you! The $16.5 AUD per day unlimited toll fee package they recommended is optional. In reality, the drive (from Sydney to Gold Coast) was all on free roads, with no tolls. Don't be deceived!