Departing from San Francisco to Los Angeles via Highway 1 and S101

The car was new and clean, and the staff were friendly and enthusiastic. They proactively upgraded me to a 4Runner, a large vehicle with high ground clearance, which made highway driving very comfortable.

Very satisfied.

Great service and very attentive. Quick pick-up and return. Highly cost-effective. Highly recommend!

At San Francisco International Airport, all the rental companies are in one area and connected by a tram, which is very convenient. They'll try to upsell you to a higher class vehicle (telling me there's a half-price upgrade promotion) and add insurance. Because of the language barrier, my contract included an extra insurance. I immediately questioned it, showed my QEEQ order, and told them 'zero, zero'. They said my insurance didn't cover emergency rescue, and I declined it. They later canceled it and told me 'don't worry'. Importantly, you don't need to print out the pickup form; just tell them the pickup confirmation number. Printing a document abroad can be troublesome and usually requires self-service credit card payments. I once spent $17 to print a pickup form, but it became invalid later due to rebooking! I hope QEEQ's customer service advises customers not to worry about printing.

Unclear insurance details!