Large company with decent overall service

Waited in line for 30 minutes

The car was in great condition, and the shuttle bus was very convenient.

The staff saw that there were three of us and suggested upgrading to a Fullsize car. After using it, I felt that since I was only using the car for two days on Oahu, the upgrade wasn't necessary. The staff also recommended a service called Roadside Plus for $4.99/day, which provides emergency assistance if the keys are locked inside the car or in case of a flat tire. Later, I thought as long as I carefully manage the keys, the additional service wasn't necessary. Overall, I felt the company's staff were too eager to upsell extra services, which was not very good.

Signposting of vehicle pick up/drop off when coming from terminal an issue. Okay when first leaving terminal then cannot see where to go as no signposting. Also not sure where to go to drop off as no signposting in car park. Drop off point didn't have Alamo written on it - I had to ask.

Price was reasonably good compared to other sites