The place to complete the procedures and the pickup location are separate (about 500 meters apart). The person at the pickup location had a very indifferent attitude.
The rental company charged extra fees and duplicate charges. The order already included taxes, a one-way fee, and service charges, yet double charges were applied. Total: 100 + 25.5 + 55.11 = 180.61 euros, approximately 1444.88 RMB (180.61 × 8). The contract detailed a payment of 122 euros at the store, but the actual payment was 301.95 euros.
I rented an XC60, which is categorized as a mid-size luxury car. Upon arrival, I was told I could only choose between a Nissan X-Trail or a Ford S-Max. After unsuccessful negotiations, I had to settle with one of these cars. Do these two models qualify as mid-size luxury cars?
We arrived early, and there was no one. The pick-up location was about 300 meters away from the main office.
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