Overall, it was okay. Returning the car was simple. The branch is open until 10:00 PM and the last shuttle to the airport is at 9:30 PM. The pickup experience was not great, and the car's condition was just average. Compared with similar price ranges, the condition of cars in Australia and New Zealand is generally not as good as in North America.
The staff was quite friendly and didn't push too many promotions. Both the rental and return processes were simple, the car was in good condition, and the price was really cheap. Overall, very satisfied with this rental!
Renting a CRV for $39 a day, what more can you ask for? 'Fantastic!' The car had 45,000 miles on it, but it was well-maintained and still drove great. However, QEEQ told us insurance was included, but the rental company said it wasn't, and we had to buy it separately, and it wasn't zero deductible. In the end, we didn’t buy it from them. We were a bit nervous throughout the trip.
The service at the store catered to Chinese customers, though there were various pressures to add insurance. When picking up the car, the Indian woman was very impatient. The rental location is not at the airport; you need to find a shuttle bus at the terminal three bus stop to go to the rental company. However, the overall process was fairly smooth.
About QEEQ:8.0/10
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