Excellent

The staff were enthusiastic, rental prices were discounted, and communication was smooth.

The car rental company is Chinese-owned, communication was smooth. However, the Toyota Corolla we rented was very old with almost 150,000 kilometers on it. Without any collision incident, the chassis guard screws fell off, likely due to the car's poor condition. Although it was a minor issue, it delayed our journey and made us anxious. Objectively, the rental price was quite cheap, but we didn't know beforehand that the car had nearly 150,000 km on it. Otherwise, we would have preferred to spend more for a newer car. Also, when picking me up to the store, I specifically asked the driver about the car's mileage, and he casually said around 70,000 to 80,000 km. Not sure why he needed to play this trick since I could see it once I started the engine. The store actually has many new cars available, including Corolla, Camry, and Alphard. However, the owner and the staff are quite clever, hehe. Overall, the service was good, but make sure to ask about the car's condition before renting.

The cars provided by this company seem to be refurbished second-hand vehicles. They are old but show zero mileage, have an odd smell, and are a bit dirty inside and out, making the driving experience unsettling. While they do offer shuttle services from the airport to the rental office, it's still much more cumbersome than picking up the car directly from an airport counter, causing considerable delays.

The car was in good condition. The girl who gave us the car was very helpful and even accompanied us to a nearby supermarket to buy some things.