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Live chat Email us Service Code: 6121536334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6121536334
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Not the SUV I wanted, just a regular sedan

Reviewed: Tue, May 16, 2017
About Europcar: 4.0 /10
I can understand not having the SUV I reserved and agreed to a replacement, but don't substitute it with a regular sedan. Return process is inconvenient

Relevant Reviews on Europcar LOS ANGELES INTERNATIONAL AIRPORT

Colin Shelley

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Reviewed: Sat, Dec 29, 2018
“San Francisco - Highway 1 - Los Angeles”
About Europcar: 6.0 /10
The wait to pick up the car was really long, even though it was scheduled for the agreed time, they did not adhere to it.

Truman Colclough

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Reviewed: Thu, Oct 11, 2018
About Europcar: 8.0 /10
The service was quite good. There were a lot of people when I went, I waited in line for about 25 minutes. The car model I reserved was unavailable, but they upgraded me to a larger size for free, although I prefer smaller cars.
About QEEQ: 8.0 /10

Dunn Raphael

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Reviewed: Mon, Aug 13, 2018
“Los Angeles to San Francisco via Highway 1, then back to Los Angeles!”
About Europcar: 2.0 /10
Too many people in line, no Chinese-speaking staff!
About QEEQ: 10.0 /10

Channing Dick

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Reviewed: Tue, Feb 6, 2018
About Europcar: 8.0 /10
Average

Hyman Wilde

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Reviewed: Wed, Feb 20, 2019
“la-death valley-las vegas-grand canyon-page-la”
About Europcar: 2.0 /10
The most unsatisfactory car rental experience. Europcar and Advantage operate jointly, so I recommend not renting from either! They over-pushed sales. When picking up the car, they asked where we were going. After telling them, they said every route has high tolls, some even costing $40, and they pushed an $11 toll package. We thought the $11 covered all, but it turned out to be $11 per day! Also, the RAV4 we booked wasn't available, so they gave us a mini SUV. Our luggage couldn't fit, although it would’ve fit in a RAV4. We were forced to upgrade for $220. Why should we pay for the upgrade when it's their lack of cars? We didn't voluntarily upgrade! The previous rental with Alamo through Zuzuche didn't incur any additional charges after pre-authorization, but this time there were all kinds of taxes and fees on site! The critical moment was reaching Zuzuche's 24-hour hotline, which was always unavailable. There were many people in line to pick up cars, so we had no choice but to accept. I'll never rent from this platform again. Very disappointed with Zuzuche too.

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