California Highway 1 Road Trip: San Francisco to Los Angeles

The rental location is in the city center, which is quite convenient. We walked around the city before picking up the car and there was almost no queue. The staff's attitude was average. They didn't check the order carefully and still asked us to pay for an additional driver. It took some effort to communicate in broken English and show them the order before they understood. This made me a bit anxious since my English isn't very good. A kind lady from Guangdong helped us with the car pickup, and she was pretty friendly.

Initially rented a Chevrolet Suburban, a large vehicle. Upon arrival, we were given a GMC, but the tires were leaking. Since it was a Sunday, we couldn't replace the car immediately. We went back to the store the next morning and were directed to the airport as there were no same-class vehicles available. The process was smooth, and we successfully switched to a Chevrolet Suburban. The ride to Las Vegas was great, and both the car exchange and return were quick and smooth.

The service attitude was excellent.

Good service, both car pick-up and return were very convenient. They will try to sell insurance when picking up the car, but you can choose not to buy it.

Excellent