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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+33-970019487
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From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8822342332
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8822342332
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Trip to Spain and Portugal

Reviewed: Sun, Oct 8, 2017
About Europcar: 6.0 /10
Insurance is too expensive

Relevant Reviews on Europcar MADRID AIRPORT ADOLFO SUAREZ T1

Enoch Doherty

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Reviewed: Mon, Mar 25, 2024
About Europcar: 2.0 /10
1. Picking up the car went relatively smoothly. The staff weren't very enthusiastic but not rude either. It was okay overall. They didn't try to upsell insurance and I got the model I booked. 2. When returning the car, there was a scratch on the wheel rim (clearly an old damage). A local person returning the car with me confirmed it was an old scratch. But they claimed I caused it. I asked them for evidence and they showed me the check-out form, which indicated the car was in perfect condition when handed over. I then showed them photos I had taken beforehand, and they adjusted my bill. (Make sure to take photos and videos when renting a car). 3. I want to remind everyone again: take photos and videos when picking up the car. It could save you a lot of money. 4. Why only 1 star? Because if I hadn't provided the photos, they'd have blamed me for the scratch. This is dishonest, deceptive, and irresponsible towards customers.

Eric Habakkuk

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Reviewed: Thu, Jul 18, 2019
About Europcar: 6.0 /10
We were forced to upgrade the car model
About QEEQ: 10.0 /10

Dolores Hemingway

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Reviewed: Tue, Jun 26, 2018
About Europcar: 10.0 /10
They use a number ticket system for queuing to pick up the car. There were quite a few people, but since we could sit and wait, the overall pickup process was smooth.
About QEEQ: 10.0 /10

Lynn Surrey

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Reviewed: Thu, Feb 23, 2017
“Good Road Conditions but Easy to Get Lost”
About Europcar: 10.0 /10
The staff has a great attitude.

Ruby Ulysses

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Reviewed: Sun, Mar 3, 2019
“Madrid to Valencia”
About Europcar: 10.0 /10
Both pickup and drop-off were very easy, the staff were very friendly.

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