Despite repeatedly confirming at pickup that I had already purchased insurance and did not need any additional coverage, I was still charged 100 euros for so-called insurance when I returned the car. After multiple phone calls, I still haven't received a satisfactory answer. The refund process is still under verification, and I haven't received the refund yet!
The staff added a fee to the bill without informing us and without our consent! Later, they denied it and didn't respond to our communication. Terrible service, do not choose them!
The car was average, one of the doors had a problem and was hard to close. Not long after driving, a maintenance light came on, and later another light came on as well. We drove it for 5000 kilometers and by the time we returned it, it needed maintenance. We bought full insurance from QEEQ instead of the rental company's insurance.
“Very good experience, easy and a little faster than normal to rent.”
About Budget:10.0/10
Great car. We rented a full size BMW but they didn’t have one available at pick up. Gave us a brand new Volvo D60 which was great. It had many features including predictive cruise control. Great car. Great navigation system
About QEEQ:10.0/10
Very easy to rent from your website. And the car and experience was better than we could do otherwise and much better than normal.
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