Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!

Very good

There was no Chinese service when picking up the car, and the girl from Taiwan who handled the return was very impatient.

The car was in great condition and very new.

The service attitude was good, but they were a bit understaffed, resulting in slow processing. It would be great if they could provide Chinese language support.