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Live chat Email us Service Code: 4454702265
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4454702265
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Melbourne - Great Ocean Road - Twelve Apostles - Port Fairy - Melbourne - Phillip Island - Avalon Ai

Reviewed: Thu, Feb 22, 2018
About Hertz: 2.0 /10
When picking up the car, I was told that there were no Corolla hatchbacks available, and I was given a Kia Cerato instead. However, when I went to the parking lot with the key, I saw several Corolla hatchbacks that I had booked on the ZUZUCHE website. When I asked the Hertz staff to switch, I was told those Corollas were all reserved. Are customers booking through the ZUZUCHE website treated differently than those booking directly with Hertz? I don't want to rent a car this way again!

Relevant Reviews on Hertz MELBOURNE APT

Franklin Raphael

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Reviewed: Tue, Jan 2, 2024
About Hertz: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Felix Hume

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Reviewed: Sun, Dec 23, 2018
“Melbourne Great Ocean Road: Returning from Campbell to Melbourne”
About Hertz: 6.0 /10
Overall, it's alright. However, the website indicated that GPS was free with a deposit, but at the counter, it was $25 per day. Eventually, we upgraded to an Audi Q5 with built-in navigation for $36 per day. Other than that, everything was fine as it's a big rental company. The rental and return process was smooth.

Dempsey Aled(k)

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Reviewed: Sat, Apr 22, 2017
“Melbourne Airport - Mornington - Phillip Island - Geelong - Lorne - Apollo Bay - Timboon - The Twelv”
About Hertz: 10.0 /10
Both pickup and drop-off were quick, with clear explanations.

Lauren Fred

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Reviewed: Sun, Feb 19, 2017
About Hertz: 10.0 /10
Great, excellent service
About QEEQ: 10.0 /10

Zara Wyat(t)

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Reviewed: Fri, Oct 17, 2014
About Hertz: 6.0 /10
The car was not ready, and there was no free upgrade. They rented me a lower-class car despite the high cost.

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