Service was average. Although my Zuzuche order clearly included third-party insurance, Budget denied it and asked for an additional $14 per day. After contacting Zuzuche, it was confirmed that it was included, but I had the same issue with my next rental. I didn't bother to argue anymore.

They charge me toll package .that i avoid all my trips And charge me pre paid fuel ,I drop off the car with full gas . That i am remember i not a agree for If i paid for something why I am not use it and why i drop off the car with full They provide letter i am not sigh in it . I am all the time rent cars without two services It is last time with budget

En el mostrador me dijeron que no tenía cobertura de seguro para responsabilidad civil, tuve que contratar adicional

Mayor claridad respecto a las coberturas y que en el mostrador de las arrendadoras de auto tengan claro lo que se contrata y no obliguen a contratar adicionales

Read a lot about how terrible they were in Miami but the experience was great !

No problems spot on

Collection process is too slow, staff have to input far too much information into their computer systems. It’s more about who we were rather than the car. As we have already done so much of it online it felt like too much duplication

Kept us very well informed, easy to book process and customer services were very helpful when we had to change a booking