Budget Miami International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Sandy Jenny

United States

Reviewed: Tue, Jul 24, 2018

About Budget: 6.0 /10

Service was average. Although my Zuzuche order clearly included third-party insurance, Budget denied it and asked for an additional $14 per day. After contacting Zuzuche, it was confirmed that it was included, but I had the same issue with my next rental. I didn't bother to argue anymore.

1 days rental

Relevant Reviews on Budget Miami International Airport

Adair Jonson

United States

1 days rental

Reviewed: Tue, Jun 25, 2024

About Budget: 8.0 /10

The service quality varies by location. Miami was excellent, but in LA it was poor and they charged extra fees.

About QEEQ: 8.0 /10

Cornelius Gill

United States

1 days rental

Reviewed: Mon, Dec 9, 2019

“Miami to Key West”

About Budget: 2.0 /10

I picked up the car at 8:30 AM, arrived half an hour early but there were still many people. I waited in line for over an hour and the staff were very impatient due to various reasons. It felt like there are always long lines no matter what time it is. Even when I returned the car at 9 PM, there were still many people in line.

About QEEQ: 10.0 /10

J.Davies

United States

1 days rental

Medium SUV | Ford Edge or similar

Reviewed: Tue, Oct 29, 2019

“Overall very good”

About Budget: 9.0 /10

Collection process is too slow, staff have to input far too much information into their computer systems. It’s more about who we were rather than the car. As we have already done so much of it online it felt like too much duplication

About QEEQ: 10.0 /10

Kept us very well informed, easy to book process and customer services were very helpful when we had to change a booking

S.Bedeiry

United States

1 days rental

Mini Van | Chrysler Pacifica or similar

Reviewed: Mon, Sep 16, 2019