Overall, it was smooth and satisfying.

Long waiting time for car pickup

The rental fees at Hertz are relatively high.

Rented two cars, but when it was our turn at the store, the staff processed one car and then left us saying his shift was over! After unsuccessful negotiations, we had to switch to another staff member. We had reserved the car for 11 AM, but when we went to pick up the second car in the afternoon around 2 PM, it wasn't ready. They said it had just been returned and was being inspected! We had to wait for almost two hours with multiple promises of 'in half an hour' or 'in fifteen minutes.' It was very frustrating! However, the return process was quick.

Like: This Hyundai must have been one of the best cars we've had. 5 liters/100 km throughout the trip type thing.