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Search for Hertz Car Rentals in Vancouver
Reviewed: Tue, Aug 7, 2018
About Hertz: 6.0 /10
They keep trying to sell additional insurance and push for upgrading to more expensive cars. The staff, especially the Indian people, assume that Chinese people are easily fooled and have lots of money. They even try to scare you by saying the insurance doesn't cover certain things. Does booking through Zuzuche make you more prone to being misled? Next time, I'll rent directly from the car rental company.

Relevant Reviews on Hertz VANCOUVER INTL AP

Edgar Dewey

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Reviewed: Wed, Jan 22, 2025
About Hertz: 8.0 /10
The car rental process was very smooth. The staff's attitude was somewhat casual—they seemed indifferent. On the positive side, the vehicle return inspection was relaxed, easily passed, and they didn't push insurance sales. On the downside, it made me a bit nervous, as the information provided felt incomplete—like not being informed that I need to park the car in the car rental area upon return. This is quite crucial and could easily lead to parking in the wrong spot without guidance. There were no extra charges! Initially, a $600 deposit was charged on my card, and the bill indicated $280, which scared me a bit. In the end, after various refunds for the deposit and a fuel fee pre-authorization of $90 (full tank return), the final bill was exactly what the QEEQ app displayed: $160. However, the deposit refund hasn't appeared in my bank account yet. I'll verify and review again once it arrives.
About QEEQ: 10.0 /10

Edith Henry

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Reviewed: Thu, Oct 3, 2024
About Hertz: 8.0 /10
The car was in good condition and fairly new. They tried to upsell insurance, but the service was still decent after declining. However, the one-way drop-off fee was very expensive.
About QEEQ: 8.0 /10

Antony Delia

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Reviewed: Fri, Jul 5, 2024
About Hertz: 10.0 /10
Overall, it was smooth and satisfying.
About QEEQ: 10.0 /10

Natalie Springhall

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Reviewed: Mon, Jul 22, 2019
About Hertz: 10.0 /10
Standardized procedures, some small additional charges like extra insurance and whether to buy a full tank of gas, but experienced people can handle these easily.
About QEEQ: 10.0 /10

Sebastiane Roger

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Reviewed: Mon, Jun 15, 2020
About Hertz: 6.0 /10
They didn't explain anything clearly during pickup. The car broke down halfway, and it took two hours to get a tow truck. It was very frustrating.
About QEEQ: 8.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9347143091
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