Round Trip from Salt Lake City to Yellowstone

Very satisfied! Easy pick-up and drop-off, just follow the navigation, and the return process is quick! Great experience!

It was quite a good experience. The counter was very efficient, and the pickup process was simple and quick.

Rented a car in Salt Lake City, a female employee at the rental counter helped us finish the paperwork within a few minutes.

The staff at the store were very friendly and patiently answered all questions. The car, a Chevrolet Captiva, was in good condition with only 8000 miles on it, though it was a bit dusty inside and out. There were no upsells; I voluntarily added roadside assistance since we were driving to Yellowstone and Beartooth. The rental deposit was surprisingly only $80. There was a small incident - I left the free GPS provided by QEEQ in the car when I returned it, but I only realized it after I had flown to San Francisco. I called Alamo, and they mailed it to me the next day. I was very satisfied. QEEQ's phone support had mentioned a long online form process, which was totally unnecessary. However, mailing it to me via FedEx took 4 days and cost nearly $20, which compared to domestic shipping in China is quite expensive.

Dislike: guy at the counter was very unprofessional and slow to be of help