9.6 /10 Excellent
Reviewed: Saturday, December 21, 2024
Dislike: guy at the counter was very unprofessional and slow to be of help
Read More >10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Our car was brand new, service was great. Fantastic experience!
Read More >8 /10 Very good
Reviewed: Saturday, December 21, 2024
Car did not have full tank of fuel, talked to someone and just brought back as half a tank. But good service
Read More >8 /10 Very good
Reviewed: Saturday, December 21, 2024
There weren't many people in the store, so there was no queue. The service from the staff was quite standard. They asked if I wanted to buy additional insurance, and after I answered 'No,' they didn't press further. The car was the same model as the one I reserved, not very new but well-maintained, and it performed well throughout the trip. The whole process was very smooth.
Read More >Clyde Zephaniah
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Rented a car from the Alamo store at Salt Lake City Airport. The front desk staff were very patient and served us well, clearly pointing out the pick-up location and usage precautions. They will ask if you need extra insurance, just say no, everything else went smoothly.
Read More >Una Coleridge
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Renting a car is quite convenient, but they didn't have the model I wanted.
Read More >Alva Arabella
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
I was pleasantly surprised to be given a very large car, super cool.
Read More >James Whitman
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Although it's not a big company, the service is excellent.
Read More >Xanthe Service
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The car was in good condition, service was great, no hard selling, easy pick-up and drop-off.
Read More >Patricia Whitehead
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Picking up and dropping off the car at the airport parking lot is very convenient.
Read More >Carter Parker
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The SUV provided by Alamo was in good condition and had only been driven for over 20,000 kilometers. The service was good, renting the car was convenient, and the return process was simple. All of this was unexpected.
Read More >Bruno Reynolds
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Pretty good. I was worried about extra charges and potential hassles, but everything went smoothly with both picking up and dropping off the car. Just had a bit of trouble figuring out how to refuel, which took some time.
Read More >Marjorie Nelly
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
Just okay. Not as good as the online reviews. A bit disappointing, the car wasn't clean.
Read More >Hale Benson
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The Alamo branch at Salt Lake City is very convenient. You can handle the rental process directly at the airport upon arrival. The process is efficient and quick, and the car models and conditions are good. The only downside is that you need to return the car with a full tank, and it's challenging to find a gas station near the airport. Overall, this car rental experience was very satisfactory.
Read More >Bertha Masefield
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The staff was very friendly. Since the type of car we reserved wasn't available, they upgraded us for free. The car was in excellent condition!
Read More >10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Excellent service. You can confidently rent a car from this store. It was a pleasant experience.
Read More >Helen Emerson
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
In Salt Lake City, Las Vegas, and Los Angeles airports, I got cars that had only driven 2000, 3000, or 5000 miles.
Read More >Dempsey Aled(k)
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Good, convenient service at the airport.
Read More >Wright Beaufort
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
The store staff were friendly and efficient. There were no unnecessary upsells, and they directly gave us the rental car.
Read More >Benson Beaufort
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
Instead of the small car model specified in the contract, I was given a Chevrolet SUV. I'm not sure how much additional charges will be incurred.
Read More >Edith Henry
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The experience was very good.
Read More >Mag Helin(a)
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The car is right at the airport parking lot, super convenient.
Read More >Hilary Walker
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Pretty good. The service was enthusiastic, the car's condition was good. We rented a RAV but it was unavailable, so they upgraded us to a full-size Apache.
Read More >Caroline Polly
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
The staff at the front desk were very friendly.
Read More >Cherry Zephaniah
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Rented a car at Salt Lake City Airport. The directions were very clear, there weren't many people, and the process was quick and easy.
Read More >Sara Bartholomew
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Alamo in Salt Lake City is very close to the terminal, just a 5-minute walk. Several car rental companies are in the same building. The Alamo staff were very friendly, and I picked up the car directly with my driver's license. The Ford Escape I rented was unavailable, so they gave me a free upgrade to a Chevrolet Equinox. The car's condition was good, with over 20,000 kilometers, and it was very spacious, although the power was just average.
Read More >Andy Carmen
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Very satisfied!
Read More >Herbert Ted
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Great service. The car we reserved couldn't charge, so they upgraded us to a large SUV, making our Yellowstone trip very enjoyable.
Read More >Kennedy Samson
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
No extra insurance upsell, both pickup and return are within the airport.
Read More >Audrey Turner
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Quite worry-free and the procedures are simple.
Read More >Ives Barton
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Maybe they didn't have the model I reserved, so they upgraded me to a small Ford 4WD SUV for free. Thumbs up for that!
Read More >Coral Edward
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Easy pickup, new car, very satisfied
Read More >8 /10 Very good
Reviewed: Saturday, December 21, 2024
The staff were somewhat cold and couldn't upgrade the vehicle.
Read More >Patricia Whitehead
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
I've rented from Alamo many times and I'm always satisfied. The staff at the Salt Lake City branch are very friendly and never push insurance. The first car I got had some tire wear, but the staff quickly got me a Malibu with only a bit over 200 miles from National. The service is really excellent.
Read More >Gwendolyn Elinor
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The charges are very clear, which is great
Read More >Quentin Beerbohm
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Good
Read More >Sandy Jenny
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
Lack of Chinese language service
Read More >Blanche Richard
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Salt Lake City Airport wasn't crowded; Alamo had relatively more people, unlike Hertz which had none. Overall, the efficiency was decent—waiting in line and picking up the car took about half an hour.
Read More >Abigail Harrod
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
The car was not easy to drive. It lacked power for uphill driving and overtaking.
Read More >Sara Bartholomew
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
High cost performance, fast car rental process, convenient return.
Read More >Norma Gibbon
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The Salt Lake City rental center is right outside the airport, which is very convenient. There's no need to take the light rail or a bus.
Read More >Daphne Lattimore
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Picking up and returning the car was straightforward and quick. Very convenient and satisfying.
Read More >York Murray
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
This time I rented a car at Salt Lake City Airport to visit Yellowstone for a week. I booked a mid-size SUV and got a Chevrolet EQUINOX at pickup. The car is quite large, comparable to a Highlander. Even though I couldn't choose, I was quite satisfied as the odometer showed only over 3000 miles. Drove around Yellowstone for a week, and the car was in good condition with excellent performance on overtaking. A $75 deposit was held at pickup. Returning the car was very convenient, just drove to the airport garage, a young lady came to inspect, scanned the barcode, and printed the receipt. I had refueled before returning, and the deposit was refunded immediately. Overall, the experience was very convenient, the car was in good condition, and QEEQ's website was very user-friendly with prices cheaper than booking directly on US sites, highly recommend.
Read More >Jeffrey Carnegie
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).
Read More >Vivian Ezekiel
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very convenient, found the car rental company right after exiting the airport.
Read More >Tim Richards
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Free upgrade to a 7-seater vehicle, very convenient.
Read More >Hobart Gilbert
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Great value for money, self-service kiosks available. However, the one-way rental fee in California is quite high, around $150.
Read More >Lawrence Christie
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very satisfied with the service attitude, short waiting time in line, and good vehicle condition.
Read More >Keith Wyld(e)
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
The store reception was very patient. Since we had already paid in full, there were no additional sales pitches. The car pick-up process was very quick.
Read More >8 /10 Very good
Reviewed: Saturday, December 21, 2024
Car rental procedures are simple and quick, and the return process is straightforward.
Read More >Samuel Woolley
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Pretty good, close to the airport.
Read More >Meredith Flynn
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Overall service is quite good. There was an unexpected issue with the vehicle and the replacement was not very timely. The language barrier and replacement procedure were not clear enough, and there was no assistance at critical moments, which was somewhat frustrating.
Read More >Merlin Pearson
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The instructions were very detailed, and they even upgraded the car for free. I also requested additional roadside assistance.
Read More >Sophia Cook(e)
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The staff at the store were very friendly and patiently answered all questions. The car, a Chevrolet Captiva, was in good condition with only 8000 miles on it, though it was a bit dusty inside and out. There were no upsells; I voluntarily added roadside assistance since we were driving to Yellowstone and Beartooth. The rental deposit was surprisingly only $80. There was a small incident - I left the free GPS provided by QEEQ in the car when I returned it, but I only realized it after I had flown to San Francisco. I called Alamo, and they mailed it to me the next day. I was very satisfied. QEEQ's phone support had mentioned a long online form process, which was totally unnecessary. However, mailing it to me via FedEx took 4 days and cost nearly $20, which compared to domestic shipping in China is quite expensive.
Read More >Dylan Aldridge
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
Very convenient, directly inside the airport.
Read More >Salome Wheeler
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very good. Everything that needed to be said was clearly explained, without any annoying up-selling.
Read More >Herman Milne
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very convenient
Read More >Cathy Dobbin
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The service is fast, convenient, and there are no sales pitches.
Read More >Zachary Congreve
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The process was convenient, everything was done in about 10 minutes.
Read More >Merry Lawson
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The store is located inside the airport terminal, and car pickup is in the airport parking lot. Very convenient.
Read More >Steven Bush
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
No need to queue, no hidden charges, very fast service, returning the car was even faster, took only five minutes. Very impressive!
Read More >Martin Richardson
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
The service attitude and vehicle condition were good. The only downside was being charged for adding a second driver mid-rental; only noticed it on the invoice. However, after negotiating with QEEQ, the refund was processed quickly.
Read More >Jean Coffey
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Pretty good, no extra charges.
Read More >Horace Kennedy
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Our car rental process went very smoothly, and we were very satisfied with ALAMO's service.
Read More >Maxwell Daniell
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Quick and efficient service with good vehicle condition.
Read More >10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The service was good, better than expected
Read More >Tab Halifax
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
Overall service was satisfactory. However, the staff insisted on seeing a notarized document even though I told them my driver's license was in English. Thankfully, I had prepared one, or it could have been troublesome. The car was new, but the front cigarette lighter was broken, so I had to use the other one. This made the GPS power cord barely long enough, so I had to place it on the dashboard, where it kept falling off.
Read More >Shirley James
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Extremely satisfied! The pick-up and drop-off speed was super fast, the procedures were simple, the car was very new with only 12,000 miles, the price was reasonable, and the service was excellent. The whole process took just 5 minutes.
Read More >Virginia Alerander
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
It's okay. Picking up the car was quite convenient, and the car was quite good and very new. Overall, I'm satisfied.
Read More >Bernard Sara(h)
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Not bad. Although the model we booked was unavailable, they gave us a Malibu instead, which was a bit small. But the car was still good, just not great for uphill driving. Returning the car was extremely easy.
Read More >Marcia McCarthy
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very good!
Read More >Cornelius Gill
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Satisfied
Read More >Faithe Peggy
Salt Lake City
2 /10 Poor
Reviewed: Saturday, December 21, 2024
Even though it was a new car, it broke down unexpectedly, and the roadside assistance was very slow, which affected our subsequent plans. The rental agreement was for six days, but the car broke down after just four days. There was no compensation or refund for the remaining two days.
Read More >Wendell Nehemiah
Salt Lake City
4 /10 Average
Reviewed: Saturday, December 21, 2024
1. I booked a Jeep Grand Cherokee, but they gave me a Chevrolet SUV instead. 2. I specified returning the car at Salt Lake City Airport, but later found that our hotel was only a 10-minute drive from the airport (in fact, it was in the city center), so I asked if we could return the car in the city center instead. The answer was no. After returning the car at the airport, there was no service to take us back to the hotel.
Read More >Ivan Keppel
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The rental company was great. After talking, they upgraded my car to an Enclave. The car was big and comfortable.
Read More >Monica Kent
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
This car rental experience was okay. The rules at different locations vary, and QEEQ did not show this, so we had to discuss it in person at the store. Some experience and language skills are necessary.
Read More >Maria Felix
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Rented a car in Salt Lake City, a female employee at the rental counter helped us finish the paperwork within a few minutes.
Read More >Marcia McCarthy
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very good, quick and convenient.
Read More >10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Convenient
Read More >Vicky Donne
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The staff was very nice and gave me a Chevrolet Traverse as a free upgrade. Alamo has been great in the past few rentals, their people are super friendly. The car was powerful and fuel-efficient, making our tour around Salt Lake City, Yellowstone, and Cody quite enjoyable.
Read More >Dave Winifred
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Salt Lake City's service was very good, better than Billings.
Read More >Violet Haggai
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The vehicle condition was excellent, and the service was great.
Read More >York Murray
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The store service is convenient and efficient.
Read More >Jeff Cronin
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Not bad, the staff were quite polite.
Read More >Douglas Bunyan
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Easy pick-up, friendly service
Read More >Wayne Raymond
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Not bad
Read More >Ford Middleton
Salt Lake City
2 /10 Poor
Reviewed: Saturday, December 21, 2024
Driver's license not accepted
Read More >Ula Eisenhower
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
The pick-up and drop-off services are both good.
Read More >8 /10 Very good
Reviewed: Saturday, December 21, 2024
The service was pretty good.
Read More >Alexia Reade
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very convenient and efficient
Read More >Burton Dewar
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
There was no wait time, but they asked a bunch of questions that seemed pointless to me, like about my flight out of Salt Lake City and my destination. I've never encountered this with other rental companies. As long as I return the car according to the rental agreement, why do they need this information?
Read More >Belle Lynch
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very good
Read More >4 /10 Average
Reviewed: Saturday, December 21, 2024
Average attitude
Read More >Hilary Addison
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
You can complete the procedures right inside the Salt Lake City Airport, making it very convenient to pick up the car! The service attitude is very friendly, there is no forced insurance sales as rumored.
Read More >Adelaide Rockefeller
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very enthusiastic, but kept pushing me to buy insurance.
Read More >Melissa Becher
Salt Lake City
6 /10 Average
Reviewed: Saturday, December 21, 2024
The car was in good condition, although the front desk staff wasn't very friendly during pickup.
Read More >Cora Caroline
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
It was quite a good experience. The counter was very efficient, and the pickup process was simple and quick.
Read More >Julian Holt
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Average
Read More >10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Great attitude
Read More >Harley Marcellus
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The first car had an issue, but then they replaced it with another one.
Read More >Montague Dorothea
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Satisfactory
Read More >Nat Henrietta
Salt Lake City
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Procedures are simple and straightforward, no pushy insurance sales, clear explanations, and easy to find location.
Read More >Tim Richards
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very satisfied! Easy pick-up and drop-off, just follow the navigation, and the return process is quick! Great experience!
Read More >Cleveland Simon
Salt Lake City
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Great service attitude. They immediately replaced the car when there was an issue.
Read More >6 /10 Average
Reviewed: Saturday, December 21, 2024
Average, didn't feel the enthusiasm.
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