The Tantu offline map is great; it works even when there's no signal in scenic areas.

There was no wait time, but they asked a bunch of questions that seemed pointless to me, like about my flight out of Salt Lake City and my destination. I've never encountered this with other rental companies. As long as I return the car according to the rental agreement, why do they need this information?

Not bad. Although the model we booked was unavailable, they gave us a Malibu instead, which was a bit small. But the car was still good, just not great for uphill driving. Returning the car was extremely easy.

The service was good, better than expected

Our car rental process went very smoothly, and we were very satisfied with ALAMO's service.

Although it's not a big company, the service is excellent.