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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3095866335
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3095866335
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Melbourne-Penguin Island-Great Ocean Road-Melbourne

Reviewed: Tue, Feb 12, 2019
About Hertz: 10.0 /10
The car rental location at Melbourne Airport is easy to find. After collecting luggage, just cross the zebra crossing outside the airport exit to the opposite side. It takes about 5 minutes to walk there. We did the paperwork in the afternoon around 2 PM. We also paid about 70 AUD for all tolls during the 3-day trip. The return time can be anytime before 4 PM on the agreed return day. We chose to return the car at a location in downtown Melbourne, which is less than 1 kilometer from Federation Square. It was also easy to find. There are gas stations near the return location, and the return process was simple, taking about 15 minutes to complete. We got a free upgrade to a new 2018 car with just 9000 kilometers on it. Adding an additional family member as a driver did not incur extra charges.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Belinda O'Neil

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Reviewed: Wed, Dec 11, 2019
“Great Ocean Road”
About Hertz: 10.0 /10
Almost all the rental and return staff are Indian, it felt like I was in India. However, the service was thorough, fast, and polite, as expected from Hertz.
About QEEQ: 10.0 /10

Irene London

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Reviewed: Sun, Feb 3, 2019
“Great Ocean Road, Twelve Apostles, Melbourne”
About Hertz: 10.0 /10
The car rental procedures at Hertz were very simple, both for picking up and returning the vehicle. For the return, they just did a quick inspection of the exterior. I only bought basic insurance and they didn't push for more coverage. The vehicle inspection was straightforward. Due to a long waiting time during pickup, they generously gave a free tank of gas to every customer waiting. A big company with a big heart!
About QEEQ: 8.0 /10

Novia Wodehous

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Reviewed: Thu, Mar 5, 2015
About Hertz: 8.0 /10
The queue at Melbourne Airport was shorter compared to other companies when picking up the car. Returning the car was also quick. A staff member took photos around the car and printed out a receipt. Of course, the car was in good condition as well.

Pete Wild

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Reviewed: Thu, Aug 27, 2015
About Hertz: 10.0 /10
Very reliable, excellent service, and very convenient car return.
About QEEQ: 10.0 /10

Wordsworth Alcott

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Reviewed: Sat, Aug 29, 2015
About Hertz: 10.0 /10
Very good, the counter staff were very helpful and considerate.

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