I arrived at the store at the agreed time and was informed that the reserved model was unavailable. I needed to wait one to two hours for the car to be delivered. I had only booked the car for one day, from 10:00 AM, and waiting two hours would waste the entire day. After negotiating with the store and coordinating with the rental platform, I was eventually given a Mazda SUV. I finally got the car at 11:00 AM. Really unreliable!
Booked more than 10 days in advance, but was told there were no cars upon arrival! The issue is that everyone else waiting was told there were 'no cars' too! They only had a 'pick up truck, do you want it? If not, there's nothing else, just wait. How long? No idea!' After strong protest, they suddenly had a car available two minutes later!
Counter stuff was very helpful! the car was in perfect condition.
About QEEQ:10.0/10
Booking procedure is very easy and user friendly! the site was probably the best among all other car rental sites i visited. I will definitely use it again.
Car was practically new and drove like dream. Very spacious and kids loved it too. So was very happy. However price was a bit higher than I anticipated. Booking price got increased by $100 at least.
About QEEQ:10.0/10
Booked car seats for kids and a baby but when I got to pick the car up there was only one car seat coming up this additional cost at collection.
“Although we arrived to a long line, the desk staff were excellent and moved things along.”
About Budget:10.0/10
We ended up with a much bigger car which was fine with us.
About QEEQ:10.0/10
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