The lady at the pickup service was very nice and even upgraded our car for free (mainly because the original car would take time to be ready, and she was kind enough not to make us wait too long).
Initially, there was an attempt to sell us insurance, but when we said no, they did not push further.
Initially, they gave me a car larger than the one I booked (I reserved a 7-seater SUV). I was about to accept it, but it felt too big to drive comfortably. I went back to explain my concerns, and the staff was very nice and accommodating. They persisted and eventually found the model I wanted.
Returned at the Avis LAX location. It has poor reviews on Yelp, but when I went there, it was not crowded and quite okay.
About QEEQ:10.0/10
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