Road Trip Around Maui

The process was smooth right from entering the store.

Had trouble with domestic credit card during pickup. Ended up charging $64 first to complete the process. Not sure if it will be refunded. Card was fine. Overall experience was average.

Convenient pickup process, no insurance upselling

pick up office is far from terminal and there are not enough clear instructions in the terminal/arrivals area for which station to get off at using the shuttle. also not enough staff in the car park to help you get your car and we waited a long time to be served and then again just to exit the carpark

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.