The rental company didn't provide the automatic car I booked and made me wait for an hour and a half. In the end, they told me they couldn't provide the reserved vehicle and offered a manual car instead, along with a no-fuel-needed compensation. However, it disrupted my schedule.
They won't accept any documents other than an international driver's license, and they refused to rent the car on the spot.
Note: This review requires me to mention a specific car model, but I didn't actually get a car, so I had to select one. Once again, the car rental company refused to give me a car!
The process was slow. After waiting in line for an hour, they told us that our prepared international driving permit and translated driver's license were not acceptable for renting a car in Italy. It's confusing because the same documents worked perfectly fine in France!
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