Very satisfied

The vehicle condition is a bit old.

Not sure if there are any wrongful charges at the moment, so no comment for now.

First of all, I booked a Toyota model. Upon arriving at the airport, they said due to a shortage of cars, they gave me a Nissan model. If I didn't want it, they would refund me, and the staff's attitude was not very friendly. Maybe because it was early in the morning when I picked up the car. Moreover, the car's exterior was dirty and had multiple scratches and dents. Additionally, the car had mechanical issues. It would stall when driving at very low speeds (it's an automatic car). When I returned the car, I waited for a very long time. I almost missed my flight home. Besides, they gave me the wrong receipt, someone else's. The signature was placed on a copy they initially gave me. Overall, I do not recommend this company's cars for other self-driving travelers.

Cars at Europcar are always brand new and well maintained, emergency contact number provided in case of an accident or breakdown and early pickup was an added advantage.

It's pretty nice, except some vouchers of late did not apply to all categories or car companies.