Waited a long time to pick up the car. Their attitude changed immediately after I declined their insurance, but they still checked to ensure I had insurance.
When I suddenly realized that I didn't bring my driver's license from home, I was glad I had arranged for a notarized copy beforehand, as advised. The staff was responsible and called the manager to verify my documents, while reminding us to drive carefully. The car we reserved wasn't available, but we got an upgrade for an additional fee. Overall, the process was quite satisfactory. Returning the car was quick.
“Overall review of car rental experience with Easyrentcars”
About Alamo:8.6/10
Like: No upsell. Easy process for getting and returning cars Dislike: High mileage car (problem with dodge vehicle?), long queue
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Customer Service
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View more >Dislike: High mileage car (problem with dodge vehicle?), long queue