Phuket

The company's service attitude was very good. Just be mindful of the insurance options when choosing the price. You can buy insurance from the car rental company or the QEEQ platform.

Very good

Talking to the staff felt like communicating with a machine. They kept repeating the same thing until I responded 'yes'. If there are difficulties communicating in Chinese, they could use English. Additionally, there was a lack of flexibility in their work, giving the impression they wanted to do the bare minimum, and they couldn't be bothered to say more than necessary. It felt like 'take it or leave it'.

It was a very smooth car rental experience. Although the battery died because I forgot to turn off the overhead light, the insurance company quickly provided free roadside assistance. Later, a motorcycle grazed the car leaving a small scratch, but there were no issues. I'm just puzzled why there was still a faint smell of durian in the trunk despite it being well-packed, almost resulting in a 5000 baht fine.

Avoid this choice if you have another. Pick up time is very slow, almost 1 hour waiting. There is no pick up counter at domestics arrival hall, you have to walk to International terminal to find their counter. Sum up, avoid this choice if you have another.