Austria and Czech Republic

Clyde Abe

Austria

Reviewed: Thu, Mar 21, 2019

About Buchbinder: 2.0 /10

1. Our flight was delayed, and we were informed that our original vehicle was no longer available. We were required to pay an extra 18 euros per day to upgrade the vehicle, which does not comply with the contract terms. 2. The staff did not guide us to the vehicle, making it impossible to inspect the vehicle's condition on-site or to receive instructions on how to use the vehicle.

1 days rental

Relevant Reviews on Buchbinder WIEN AIRPORT

Francis Lincoln

Austria

23 day rental

Intermediate SUV | Toyota Rav4 or similar

Reviewed: Sun, Aug 19, 2018

About Buchbinder: 6.0 /10

The attitude was acceptable, but maybe this is just how the service speed is in Europe. It’s not very fast. I waited in line for almost two hours, which is much slower compared to car rental companies in China like Shenzhou.

Lucien Belle

Austria

1 days rental

Reviewed: Sun, Aug 19, 2018

“Vienna - Slovakia - Budapest, Hungary - Prague, Czech Republic - Hallstatt, Austria.”

About Buchbinder: 6.0 /10

The English accent was very strange and hard to understand.

Zara Hodgson

Austria

1 days rental

Reviewed: Thu, Oct 11, 2018

“Vienna, Prague, Lake District”

About Buchbinder: 6.0 /10

Poor English skills

Renata Oliver

Austria

1 days rental

Reviewed: Mon, Feb 5, 2018

About Buchbinder: 2.0 /10

After returning the car, I was charged an 86-euro cleaning fee. It might be because of the muddy rain. However, this is the first time I've encountered such a situation after renting cars multiple times. It feels like being ripped off, and despite sending an email requesting an explanation, there's been no response for a week.