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Live chat Email us Service Code: 8168753251
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8168753251
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From Auckland to Tongariro for a Hike, Returning via Rotorua Airport. Only for Hiking to the Volcano

Reviewed: Tue, Mar 27, 2018
About Hertz: 2.0 /10
They don't even deserve one star. It's a complete scam. I will never use this rental service again. Anyone who books a car may arrive a bit early to complete the process, yet they charged me over 600 RMB for just four minutes without informing me. It's extremely infuriating. The Chinese staff there would do anything for a commission.

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Thomas Sinclair

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Nick Arthur

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Reviewed: Tue, Jan 10, 2017
“Auckland-Waitomo-Matamata-Auckland”
About Hertz: 4.0 /10
We encountered a Chinese-speaking service, probably Chinese staff. They said our planned route was very difficult and rushed, not to trust Google's driving time, and that one tank of gas wouldn't be enough and we needed an additional 10 dollars of fuel. They suggested we could buy a full tank and return it empty. Lastly, they implied that our rental car was poor. However, the route was great, we had plenty of time, the car was easy to drive, and we only used three-quarters of the gas. Disappointed with being misled by our own people.
About QEEQ: 10.0 /10

Marsh Carey

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Reviewed: Tue, Jun 10, 2014
About Hertz: 10.0 /10
They warmly welcome customers and carefully explain driving precautions, especially highlighting some specific road segments. They also clean the car in advance and wait for customers to arrive.
About QEEQ: 10.0 /10

Ivan Keppel

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Reviewed: Wed, Sep 3, 2014
About Hertz: 6.0 /10
The vehicle was pretty good, but the store charged a Credit/Debit Card Surcharge, which I didn't anticipate beforehand, resulting in an extra charge of 2.18 NZD.

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Small SUV | Mitsubishi ASX or similar
Reviewed: Thu, Nov 30, 2023
About Hertz: 9.0 /10
Yes, but my Hertz gold card membership was not conveyed to Hertz via Qeeq.
About QEEQ: 10.0 /10
Yes, but my Hertz gold card membership was not conveyed to Hertz via Qeeq

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