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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1602614332
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1602614332
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From Jerusalem to Tel Aviv, then to Tel Aviv Airport

Reviewed: Sat, Oct 13, 2018
About Europcar: 8.0 /10
The counter for car pickup was very helpful. Since there were many people, they asked several times if I wanted to sit down for a bit. However, during the process, I was informed that exchanging the car at the airport would require an additional $39. This was not mentioned on the QEEQ app, and QEEQ had already been fully prepaid. Called QEEQ customer service, but after communicating with the staff, the issue is still pending. The attitude in the car pickup parking lot was indifferent.

Relevant Reviews on Europcar JERUSALEM KING DAVID

Vita Hugh

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Reviewed: Mon, Feb 25, 2019
“Jerusalem”
About Europcar: 2.0 /10
The store in Jerusalem was terrible and unprofessional. They mixed up our order, and the customer service added an extra rental day, starting a disaster. They charged us nearly 5,000 yuan without notifying us, and it wasn't even our fault; they were the ones who made the mistake.

Marcelo Krawiec

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Mini | Suzuki Alto 2 Doors or similar
Reviewed: Sun, Feb 9, 2020
About Europcar: 8.3 /10
I got the car with 3/4 of gasoline. They told me to return it full. and that they would give me money back. but that didn't happen
About QEEQ: 10.0 /10

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Full Size Van | KIA Carnival or similar
Reviewed: Sat, Jun 8, 2019
About Europcar: 5.7 /10
When we picked up the car (mini van as we were 6 passengers) there was a piece of trim/floor on the floor of the car just sitting there. I had to take it out to give to the staff. There were many scratches and dents and the front bumper was questionable. The car worked fine but when we hit a certain speed it sounded like we were going to lose our front bumper. They required us to have 3rd party insurance even though we were covered by our credit card and we were not allowed to rent without it. This was an additional 120$ US for 3 days.

J.Galtman

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Compact | Hyundai i20 2 Doors or similar
Reviewed: Sat, Apr 13, 2019
About Europcar: 2.7 /10
Guys in the garage were extremely rude on the pick up. Then, on the drop off, the same guy who was extremely rude, with a cell phone flashlight, found a tiny nail in my tire after looking for it for 10 minutes. Still convinced the nail was in the car before we picked it up. Added an extra hour to our already 1 hour drop off time.
About QEEQ: 10.0 /10
Simple, easy, good.

Y.Engelman

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Compact | Hyundai i20 2 Doors or similar
Reviewed: Sun, Feb 24, 2019
“Cheaters”
About Europcar: 2.0 /10
I felt cheated. The actual price was more than double the price that I booked.

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