New York, Boston, Washington

Hamiltion Timothy

United States

Reviewed: Sat, Oct 13, 2018

About Hertz: 2.0 /10

My flight arrived in New York early in the morning, and there was only one person at the counter handling car rentals. This person was not familiar with the procedures at all. I had to wait in line for two and a half hours, and it took three hours in total before I could finally drive away.

1 days rental

Relevant Reviews on Hertz NEW YORK-JFK AP

Merry Lawson

United States

1 days rental

Reviewed: Tue, Aug 6, 2019

“New York - Philadelphia - Washington - Boston - Albany - Buffalo”

About Hertz: 10.0 /10

When I said I didn't want insurance at pick-up, they didn't push further, but I had to find the car myself. The return process was quick, just exchanged a few words and it was done.

About QEEQ: 10.0 /10

Peter Wallace

United States

1 days rental

Reviewed: Sun, Jan 8, 2017

“New Jersey, New York, Pennsylvania”

About Hertz: 10.0 /10

The service was decent.

About QEEQ: 10.0 /10

Zero Bulwer

United States

1 days rental

Reviewed: Tue, Jun 13, 2017

About Hertz: 2.0 /10

Delayed refund of the deposit.

Jay Maud

United States

1 days rental

Reviewed: Fri, Jun 5, 2015

About Hertz: 2.0 /10

Do not use this company. They won't inform you about many details before you pick up the car. They just try to sell you stuff. I realized I was scammed for nearly $300 when I returned the car. I admit I didn't read the contract carefully. They only provide a contract and a process, not convenience and service! They target non-English-speaking Asians and set traps! If you must use them, make sure to read every single line of the contract before signing! Understand everything clearly! They only follow the contract, there's no service! Their service hotline doesn't work on weekends. Even when I got through, it was just processes and contracts. Once you sign, you're out of luck!