The instructions during car pickup were unclear, and they didn't explain which fast lane to use. Additionally, they overcharged me 100 lira more than the order.

The rental company knew the tire was punctured when we picked up the car, but told us to just inflate it instead of replacing it with a spare. As a result, we had to stop and inflate the tire every few kilometers. Eventually, we had to find a place to replace the tire, which incurred additional costs.

When picking up the car, their store found a significant discrepancy between the order amount and the booking amount. With the assistance of QEEQ, we managed to pick up the car, but it took us 2 hours.

Good

Overall, it's okay. The car is relatively new, and the pickup and drop-off were relatively smooth.