The car was as expected but the counter staff were not. They tried to push me into extra insurance. Which I didn't need and indicated I could not get the car unless I agreed to the insurance. After I contacted customer service it was resolved. Not what you need after a 12 hour flight and need to make an appointment.

Worked fine.

Had to wait a bit longer as the car was in the wrong bay

No price drop but I was ok with that as it was competitive

The car requested - Volkswagon - was not available. the options were not great so had no option but to pay a lot more and take another vehicle.

Excellent service. Great value for money.

Only slight issue. It was not clear that this was EuropCar rental. Did not see on email that collection point was there.

Very good except for a mix up on drop off time. All sorted eventually. Thought system and staff very friendly and efficient.