From San Diego to Los Angeles, within the city of Los Angeles

Satisfied

At the store, they directly asked us to pay to upgrade to a larger model, claiming the space was small. However, we insisted on seeing the car first. In the end, the model we rented had plenty of space for our luggage.

The check engine light came on during normal use, and we had to switch cars on the night of June 25th. This severely affected our trip, and we were very dissatisfied. Additionally, when documenting the car's condition, it was recorded with less than a quarter tank of gas. We inquired about the fuel charges, but the inspector did not inform us about the costs, otherwise we would have refueled immediately. Therefore, I am filing a complaint regarding the additional $69 charge.

Avoid them! Way to pushy trying to get you to purchase add-on's and she even tried to get me to take a bigger car. There was only me, so why on earth she thought I'd need a bigger one was beyond me.

Initial quote by TRIP = $66.46 Secondary quote by Thrifty = ~$135 Secondary quote by Thrifty = $89.52 Even I was not satisfied with the additional charges, I accepted the fee for the urgency of the trip I had scheduled. What is the procedure in this case?