Switzerland Basel French Mulhouse: Thann

So far, the experience has been pretty good.

Very good

Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.

They advise to go directly through them to give a better offer

Fantastic they exceeded expectation

easyrentcars are always the best since i started using them i never book anywhere else!

Like: Car was great - lots of cool features in a little car
Dislike: Asked for pickup at noon but when i got to the office slightly after 12, i found the office closed until 1:30. Please put the location office hours on the confirmation. There was only one computer working when we got to the office at 1:30 so it ended up taking over 45 minutes to complete paperwork.